Guaranteed, Premium, Economy
Good, fast or cheap: pick two. Each service level is one pair, and you choose it per shipment.
What you get at each level
Guaranteed
$$$ · good + fast
Your delivery date, guaranteed, with priority access to capacity. The certainty is what you pay for.
Premium
$$ · fast + cheap
Fast transit at a lower rate than Guaranteed. What you give up is the guarantee on the date.
Economy
$ · good + cheap
Our lowest rate, on our own network. Give us flexibility on transit time and we route the freight for cost.
Good, fast or cheap?
Pick any two corners of the triangle. Each pair is one of our service levels, and the table below lights up the services that offer it.
| RDDRequired Delivery Date | LTLConsolidation | IMDLStandard Intermodal | ILIntegrated Logistics | |
|---|---|---|---|---|
Reefer option | ||||
Service levels | RDD G Guaranteed RDD P Premium | LTL G Guaranteed LTL P Premium LTL E Economy | IMDL E Economy | RDD G Guaranteed |
Core lanes | Most of the lower 48 states | |||
Secondary lanes | Most of the lower 48 states | |||
Asset-based | ||||
Same-day booking | ||||
Tracking 24/7/365 | ||||
PSRs | ||||
API / EDI | ||||
Other | Capacity access priorityDrop trailers available | Capacity access priorityRate savings on Economy | Rate savings integrationOwn drayage: pickup, cross-town and delivery on our own assets | Safe, settled and dedicated carrier partnersBacked by White Arrow assets |
How long it takes
Typical pickup-to-delivery days on our busiest lanes, October 2025 to September 2026. Calendar days, including delivery appointment scheduling.
- Los Angeles to New Jersey: LTL 10 days, intermodal 8 days
- New Jersey to Los Angeles: LTL 9 days, intermodal 9 days
- New Jersey to Northern California: LTL 9 days, intermodal 9 days
- Chicago to Los Angeles: LTL 7 days, intermodal 6 days
- Los Angeles to Chicago: LTL 8 days, intermodal 5 days
- Chicago to New Jersey: LTL 7 days, intermodal 4 days
- Northern California to New Jersey: LTL 9 days, intermodal 8 days
- Chicago to Atlanta: LTL 7 days, intermodal 4 days
- New Jersey to Portland: LTL 11 days, intermodal 8 days
- Chicago to Northern California: LTL 8 days, intermodal 8 days
- New Jersey to Chicago: LTL 7 days, intermodal 6 days
- Chicago to Portland: LTL 8 days, intermodal 6 days
Service level FAQ
What service levels does White Arrow offer?
White Arrow sells three service levels. Guaranteed gives you a guaranteed delivery date and priority access to capacity, at the highest rate. Premium gives fast transit at a lower rate, without the date guarantee. Economy is the lowest rate: the shipper gives flexibility on transit time and White Arrow routes the freight for cost on its own network.
Which White Arrow services come with each level?
LTL consolidation is sold at Guaranteed, Premium and Economy. Required Delivery Date (RDD) service is sold at Guaranteed and Premium. Standard intermodal is sold at Economy. Integrated Logistics is sold as RDD Guaranteed. All of them have a refrigerated option.
How is expedited intermodal different from standard intermodal and over-the-road truckload?
Standard intermodal is the cheapest way to move a full load long distance but is the slowest. Over-the-road truckload is fastest and costs the most. White Arrow positions its intermodal in between: faster than commodity intermodal and more economical than over-the-road, because it runs its own containers, drayage and terminals. Lane-by-lane transit times are published on whitearrow.com/lanes.
Let's move it.
Tell us the lane, the temperature and the date. We'll tell you what it costs and what it takes.