# White Arrow

> White Arrow is an asset-based carrier specialising in temperature-controlled intermodal — truckload service at intermodal economics. Refrigerated and dry truckload, LTL and intermodal freight moved coast to coast on our own containers, trailers and terminals.

- Asset-based carrier, family owned since 1986
- Specialises in temperature-controlled intermodal: truckload service at intermodal economics
- Services: truckload, less-than-truckload (refrigerated and dry), intermodal
- 7 company-operated terminals; 600+ containers and trailers
- Works directly with shippers — not a broker
- EPA SmartWay Excellence Award 5×; C.A.R.B. compliant equipment
- Archer, an in-house transportation management system, has run every shipment since 2010
- Headquarters: 824 S Vail Ave, Montebello, CA 90640
- Phone: 800-501-5589

## Services

- **Truckload** — Refrigerated or dry, coast to coast. Full trailers moved on our own equipment — long-haul temperature control is what we're built for.
- **Less than truckload** — Temperature-controlled LTL — few carriers offer it. We run it. Consolidated on our own docks, moved on a schedule, delivered on time. Liftgate or dock-to-dock.
- **Intermodal** — Truckload service at intermodal economics. Company containers on Class I rail — lower cost per mile, lower emissions, tracked the entire way.

Less-than-truckload service is available in the primary lanes only.

## Terminals

- Montebello, CA (headquarters) — 824 S Vail Ave, Montebello, CA 90640
- Stockton, CA — 2402 California St, Stockton, CA 95206
- Portland, OR — 5949 N Basin Ave, Portland, OR 97217
- Chicago, IL — 5502 W 47th St, Chicago, IL 60638
- Mechanicsburg, PA — 6383 Brackbill Blvd, Mechanicsburg, PA 17055
- Secaucus, NJ — 630 New County Rd, Secaucus, NJ 07094
- Springfield, MA — 241 Bliss St, West Springfield, MA 01089

## Pages

- [Home](https://www.whitearrow.com/): positioning, services, lane map and terminal network.
- [Services](https://www.whitearrow.com/services): truckload, LTL and intermodal, plus how service levels are tiered.
- [Customer Tools](https://www.whitearrow.com/customer-tools): shipment tracking, quoting, mobile apps, REST API and EDI.
- [Locations](https://www.whitearrow.com/locations): every terminal with address and directions.
- [Responsibility](https://www.whitearrow.com/responsibility): environmental programme, SmartWay record, road safety and team.
- [Our Story](https://www.whitearrow.com/ourstory): company history from 1986 to today.
- [Our Team](https://www.whitearrow.com/ourteam): who works here and how to join.
- [News](https://www.whitearrow.com/news): driver recognition and company updates.
- [Contact](https://www.whitearrow.com/contact): quote requests and department contacts.

## Tools

- [Customer portal](https://portal.whitearrow.com/): track shipments, quote, tender loads, view documents.
- [Shipment tracking](https://portal.whitearrow.com/quicktrack/): append a load ID or reference number.
- [API documentation](https://docs.whitearrow.com/white-arrow-api-documentation): REST API reference.

## Contact

- Phone: 800-501-5589
- Headquarters: 824 S Vail Ave, Montebello, CA 90640
- Sales & quoting: cs@whitearrow.com
- Billing: billing@whitearrow.com
- Proof of delivery: pod@whitearrow.com
- Human resources: hr@whitearrow.com

## Optional

- [Full details](https://www.whitearrow.com/llms-full.txt): expanded reference including FAQs.