Customer Service Representative

Outstanding CSR Assistant needed to work with a dynamic and fast paced sales team. Position entails a high volume of detailed data entry, customer service inquiries and problem resolution. Applicant needs to enjoy logistics, customer service and inside sales.

Position Summary

  • Answering calls, e-mails and fax requests.
  • Scheduling appointments
  • Providing rate quotes
  • Order entry
  • Communicating with operations on order status
  • Communicating with customers on order status
  • Communicating with customers on accessorial charges
  • Communicating with customers on arrived loads.
  • Weekly reporting to Sales Manager

Customer Service Representative

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